This Privacy Policy describes how XIA Carnival collects, uses, stores, and protects your personal information when you register, make a purchase, or interact with our website or representatives.
By using our services, registering for a costume, or visiting our website, you consent to the practices described in this policy.
1. Information We Collect
We may collect the following personal information:
Full name
Email address
Phone number
Mailing address
Billing and payment details
Costume selection and size
Social media handles (if provided)
Photos or videos from events
2. How We Use Your Information
We use your information to:
Process costume orders and payments
Confirm registration and communicate updates
Facilitate costume distribution and event logistics
Respond to inquiries and customer support requests
Improve our services and user experience
Send marketing emails, promotions, and event-related announcements
Share highlights or promotional content using event photos or footage (see Media section below)
3. Sharing Your Information
We do not sell or rent your personal data. Your information may be shared only with:
Trusted third-party service providers (e.g., payment processors, email platforms)
Design and distribution teams strictly for costume preparation
Legal authorities, when required by law
All third parties are expected to handle your data with the same level of privacy and care.
4. Media & Photography
By registering with XIA Carnival or participating in our events, you grant permission to be photographed or filmed. XIA Carnival reserves the right to use images and video footage in promotional materials, on our website, and social media platforms. You waive any claims to compensation or control over such media use.
5. Data Security
We use reasonable technical and administrative safeguards to protect your information from unauthorized access, disclosure, or misuse. However, no system is 100% secure, and we cannot guarantee absolute security of data transmitted online.
6. Marketing Communications
By registering with us, you may receive occasional emails or messages related to:
Costume updates
Event logistics
Band promotions or partnerships
You can unsubscribe at any time using the link in our emails or by contacting us directly.
7. Your Rights
You may:
Request to view or update your personal information
Ask to delete your data from our system (subject to contractual obligations)
Opt-out of marketing emails at any time
8. Children’s Privacy
Our services are not directed to individuals under the age of 16. We do not knowingly collect personal data from minors.
9. Policy Updates
This Privacy Policy may be updated from time to time. Any significant changes will be posted on our website with an updated effective date.
10. Contact Us
For questions or concerns about this policy or your personal information, contact us at:
Email: info@xiacarnival.com
Instagram: @xia.international
Location: Miami, Florida
By using our services, you acknowledge and agree to this Privacy Policy.